Cancellation/Rescheduling Policy 

Important Information for the safe holding of clients and practitioners, please read thoroughly.....

Healing Space is committed to providing all of our clients with exceptional care. When a client cancels without giving enough notice, they can prevent another from being seen or this can sometimes mean a group session becomes unviable. 

Once you have booked a session (e-mail or text message or verbal message saying you are coming) we will be expecting you to attend; this also creates safe holding space for you ... sometimes when we begin to release our personality can start to find reasons to avoid, so commitment allows the deeper part of you, that wishes for healing, to feel safe and continue with the process.

Courses and workshops have fixed dates which are not normally exchangeable unless by agreement prior to booking course; 

the cancellation period for courses and workshops is 2 weeks prior to starting. Any changes, alterations or cancellations within this period will be charged at the 

full fee. 

If you need to change or cancel a 1:1, group follow up session (group sessions booked AFTER a workshop or course) or massage

please contact Deborah  We ask that you do this by 2:00 p.m. two working days prior to your scheduled appointment. So for example to cancel/change a Monday appointment, please call by 2 p.m. on Thursday, to cancel/change a Wednesday appointment, please notify Deborah by 2pm on Monday. If prior notification is not given, you will be charged for the missed appointment.  If you were intending to bring cash to the session it would be much appreciated if you could pay for your session without being chased; you can do so here

We wish to make the policy as clear as possible because it can be upsetting when people miss or need to change an appointment, often because of genuine and stressful reasons.  The policy is in place to protect practitioners who do not get paid when a session appointment is not kept, and who can be liable for a room hire fee should insufficient notice of cancellation be given.  Should ill health or misfortune affect your ability to attend we hope you will graciously accept the policy as it helps to ensure continuity for all. 

Thank you for your understanding.

Contact  Deborah